Information Management Group

IMGwatch

IMGwatch: Our Eyes on Your Network

IMGwatch is a network operation center that monitors and manages your IT and security infrastructure 24x7.

The IMGwatch service is designed specifically for IT service and support and plays an integral role in effective IT management.

The result: IT Management you need, when you need it.

IMGwatch Key Features

Web-based dashboard

The IMGwatch Web-based console includes multiple views for each stakeholder.

My View

IMGwatch My View provides budget holders with network status and insight at a glance to show improvements and value Real-time Monitoring.

Notifications

This flexible and easy-to-use rules-based notification system will automatically send alerts via email, pager or short message service (SMS) if critical events occur, allowing you to react quickly to problems.

Reporting

Generate availability, performance, capacity and trend reports to support service level objectives. Run reports at any time or schedule them for automated delivery.

Real-time monitoring

The distributed data collection system collects and monitors the critical health metrics of your network.

Proactive Notifications

IMGwatch notifies your technicians via email, pager or SMS when critical events occur, allowing you to react quickly to any alert.

Executive Summary Reporting

The reporting system provides availability, capacity and trend reports, along with a monthly executive summary report to support Service Level Objectives.

Information Security (coming soon)

The IMGguard Managed Security Service can be added to provide monitoring of security infrastructure to protect against threats.

Ask about our other services:

· Asset management and application compliance

· Disaster Prevention / Backup management / Data Integrity

· Outsourced CIO consulting services

Last Updated ( Monday, 12 November 2007 )