IMGserve

Network Peace of Mind

Fixed price. It’s that simple! For a fixed monthly price, Primetime will work with you to understand your business availability needs and budget concerns. We will run a baseline assessment of your existing infrastructure to understand any potential weaknesses. Then we will custom tailor a service level agreement that defines your expectations and reflects the needs of your business. Then we’ll deliver on it. It’s that simple.

Services Provided:

            ·         Availability monitoring, Performance and Predictive failure monitoring

            ·         Baseline period to evaluate infrastructure capability

            ·         Proactive, regular remote and onsite maintenance

            ·         Unlimited on-site and remote support

            ·         Security and Desktop Management

Benefits

IMGserve Program

            ·         Fixed Price - Highly predictable IT spending

            ·         Strategic partnership

            ·         An IT Partner not Provider

Your time is precious. You have more important issues to deal with than your network.  It is, however, a critical enabler to your business and in need of attention to ensure it’s running at optimal capacity.

So what do you do? 

Information Management Group’s IMGserve Program is the ideal solution for organizations like yours, which demand the utmost in network reliance and quality service.

Information Management Group’s IMGserve Program addresses your IT needs by:

            ·         Providing fixed IT spending costs

            ·         Providing the highest priority response for network issues

            ·         Optimizing network performance

            ·         Aligning IT services with your business needs

                1.     Business hours are Monday to Friday from 8:30am to 5pm ET.

                2.     As a multiplier of the base- rate.

Ask about our other services:

        ·       Asset management and application compliance

        ·       Disaster Prevention / Backup management / Data Integrity

        ·       Outsourced CIO consulting services