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Technical Support
You can count on IMG to have the information technology experts with the in-depth knowledge and experience to implement support solutions that exceed your expectations. Information Management Group has done this for other successful companies; we can do it for you!We can work with your company to solve problems proactively. Our practical experience enables each problem to be solved efficiently. We have developed specialized skills that can help  you.Your company needs technology providers who are devoted to helping you succeed. IMG is committed to your success.We have three modes of support to help you: Support Calls - Taken on a first come first support basis. Regular hourly rates apply. Please contact the help desk at 317.577.3180 x140 or 888.464.8326 x140. Contract Support - Clients under our maintenance contracts get first priority. Our maintenance under this option can be tailored to the types of hardware, software and networks supported. Support times can be identified. Gauranteed support within four (4) hours. See our Sample Support Contract. Web Support - Access to this support will be through our web site. An IMG representative will be available to answer your support issue. The rep will process your issues through Support Chat, Whiteboarding, and even through interactive desktop sharing. The client must be under a support contract. Contact Us to to learn how we can help you with Technical Support! |
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| Last Updated ( Wednesday, 13 December 2006 ) |
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