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Glossary
Glossary | |
| Terms that are on use on this site. | |
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| There are 155 entries in the glossary. | |
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| Term | Definition |
| .net | Microsoft's implementation of the Web services concept, which treats software as a set of services accessible over  networks using Web-based standards and protocols. |
| 7 x 24 ( 7 days / week, 24 hours / day) |
The continuous, round-the clock availability of a system or service. |
| 802.11 |
A series of standards issued by the Institute of Electrical and Electronics Engineers for wireless local-area networks (WLANs). Various specifications cover WLAN transmission speeds from one megabit per second (Mbps) to 54 Mbps. There are three main physical-layer standards — see 802.11a, 802.11b and 802.11g. |
| affiliate | A web site that sells products of other manufacturers or retailers. Products are selected at the affiliate Web site, but the sale is actually transacted at the sponsoring merchant's site. |
| backup | A function that makes a copy of the files stored on a PC, server, or network. Normally, used in some type of disaster recovery or business continuation plan. The process is run on a daily or weekly timetable by specialized software. |
| blog | An online diary; a chronological log of thoughts published on a Web page; also called Weblog. |
| bluetooth | A short-range wireless networking technology for Internet and mobile devices with a data transmission rate of one megabit per second. |
| bounce | The return of undeliverable e-mail. |
| broadband | Transmission over communication lines that have a wider bandwidth than conventional telephone lines, giving them the ability to carry video, voice and data simultaneously. Cable and digital subscriber line (DSL) technologies are examples of broadband connectivity. |
| browser - Web Browser | A software program used to locate and display information on the Internet or an intranet. Most browsers can display graphics, photographs, sound, text and video. |
| business process | An event-driven, end-to-end processing path that may start with a customer request and end with a result for the customer. |
| call center |
A group or department where employees receive and make high volumes of |
| cellular | Wireless voice and data communications using radio transmission. This technology employs low-power radio transmission that provides service through a large number of areas.  |
| circuit | Voice or data communications that channel between two or more points. |
| client | A system or a program that requests the activity of one or more other systems or programs, called servers, to accomplish specific tasks. In a client/server environment, the workstation is usually the client. |
| client/server | Tasks performed on separate, network-connected computers, at least one of which is a programmable workstation such as PC. The "client" is a desktop computing device (e.g., a PC) or a program "served" by another networked computing device. |
| configuration management |
The process of managing the configuration of enterprise software or system |
| content | Graphic or textual information contained in documents or Web sites. |
| content management | Applications and processes for managing document and Web-focused content. |
| content management system - CMS | A content management system is a computer software system used to assist its users in the process of content management. A CMS facilitates the organization, control, and publication of a large body of documents and other content, such as images and multimedia resources. A CMS often facilitates the collaborative creation of documents. A web content management system is a content management system with additional features to ease the tasks required to publish web content to websites. Content management systems are often used for storing, controlling, versioning, and publishing industry-specific documentation such as news articles, operators' manuals, technical manuals, sales guides, and marketing brochures. |
| cookie | A file placed on a computer's hard drive by a Web site that the computer user has visited. A code in this file uniquely identifies that user and can be accessed for site-tracking purposes. |
| database | An electronic filing system organized by fields, records and files. A field is a single piece of information, a record is a set of fields and a file is a collection of records. |
| digital subscriber line - DSL | An "always-on" access technology that uses public switched telephone network (PSTN) infrastructure to offer high-speed access to the Internet. The technology exploits the unused capacity of the twisted-pair copper wire used in the PSTN. |
| disaster recovery | Methods and procedures for returning a system, network or data center to full operation after a catastrophic interruption — including the recovery of lost data, the use of alternative network channels if the primary channels are disconnected or malfunctioning. |
| disaster recovery planning - DRP | Planning to ensure the timely recovery of information technology assets and services of an organization following a catastrophe, such as fire, flood or hardware failure. |
| domain | A group of nodes on a network that form an administrative entity. In the Internet naming hierarchy, a domain is a grouping of networks based on organization type or geography. |
| domain name | A unique identifier for an Internet site or Internet Protocol (IP) network address. Enterprises must register top-level domains with the Web Internet Registry. |
| domain name system - DNS | The system that serves as the map between logical names and network addresses in an Internet Protocol (IP) network. A "Yellow Pages" for the Web. |
| dot-com | Slang term for a company that conducts all or most of its business over the Internet. The term derives from the ".com" characters that appears at the end of many commercial Web site addresses. |
| downtime | The total time a system is out of service. |
| dynamic content | Web site content that is continually refreshed to provide new or updated information to attract new viewers and to keep prior viewers returning to the site. |
| e-book - electronic book | A book stored in digitized form, which can be downloaded over the Web and read on a PC, tablet computer, personal digital assistant, e-book reader or other electronic device. |
| e-book reader | A book-size device that contain a high-resolution screen with local storage and limited processing capability. Users subscribe to a service that allows them to download electronic books (e-books) to the device, directly from a Web site. |
| e-commerce (electronic commerce) | The use of information and communication technologies to transmit business information and transact business. The term is most commonly associated with Internet-based commerce, but this is only one of several advanced forms of ecommerce that use technology, integrated applications and business processes to link enterprises. |
| e-learning |
Network-enabled learning that relies on digital content, experienced through a |
| e-mail (electronic mail) | Any communication service that permits the electronic transmission and storage of text messages and attached or enclosed files. Some e-mail systems are limited to communication between end users on the same network; others have gateways that allow end users to send messages to other designated computer systems or worldwide over the Internet. Once sent, e-mail messages are stored in electronic mailboxes until the recipient retrieves them. |
| electronic data interchange - EDI | The electronic exchange of trading documents (such as invoices and orders) to facilitate e-commerce. Originally conducted only through valueadded networks, EDI is gradually moving to the Internet. It remains a popular means of business-to-business information exchange because of the maturity of established standards and the wide adoption of EDI-associated technologies. |
| electronic funds transfer - EFT | The electronic exchange of financial transaction data, such as account debits and credits, between financial institutions. |
| electronic messaging | The sending and receiving of messages and, increasingly, data through a network. |
| electronic signature | A traceable e-mail or a biometric identifier applied to a message. The identifier may be based on digitized handwriting or another biometric feature (such as a fingerprint). The electronic signature cannot be removed and applied to other documents to forge a signature. |
| emoticon | A text rendition of a face viewed sideways, created from punctuation marks. Emoticons are often used in e-mails and message board postings to denote an emotion. |
| encryption | The process of systematically encoding a bit stream before transmission so that an unauthorized party cannot decipher it. |
| end user | An individual who uses a computer to perform a business or personal activity. |
| enterprise | Any large, autonomous, private- or public-sector organization that uses information technology. Enterprises include not only corporations, but also large, noncorporate entities such as governments, nonprofit groups and higher-education institutions. |
| enterprise resource planning - ERP | Business strategies and enabling software that integrate manufacturing, financial and distribution functions to dynamically balance and optimize enterprise resources. ERP software suites include integrated manufacturing, distribution and financial applications. ERP can enable enterprises to optimize their business processes and analysis capabilities for improved speed and efficiency. |
| ethernet | A baseband local-area network (LAN) technology. |
| extranet | A collaborative, Internet-based network that facilitates intercompany relationships by linking an enterprise with its suppliers, customers or other external business partners. Extranets use Internet-derived applications and technology to provide secured extensions of internal business processes to external business partners. |
| facilities management | An arrangement in which a service supplier manages internal enterprise facilities such as telecommunications or data-processing services. Unlike outsourcing, it does not involve the transfer of ownership of these facilities to the service provider. |
| facsimile - fax | The system or equipment used for the transmission of images, usually over the public telephone network. The image is scanned at the transmitter, reconstructed at the receiving station, and duplicated on some form of paper. |
| file server | A computer containing files available to all users connected to a local-area network (LAN). |
| Glossary V2.0 | |